Service enterprise
Botou Songzheng Cold Bending Machinery Factory Li Guangtao 13613270086
Yesterday, customers in Anyang, Henan Province visited our Songzheng Cold Bending Machinery Factory. After visiting the workshop, the customer said that they purchased a C-shaped steel equipment from other manufacturers the previous year. After two years of use, the equipment has begun to age, many parts are seriously worn, affecting the performance of the equipment, and it is hoped that it can be returned to the factory for repair. However, the original salesman has been replaced, and the manufacturer is not willing to let the equipment return to the factory because there is no profit. The customer is a headache.
Therefore, our technicians inquired in detail about the problems that occurred in the use of the equipment, and put forward our detailed rectification opinions on these issues. At the same time, in response to the problem that some parts of the customer have been damaged, our technicians listed the parts processing list for the customer, and the key parts also detailed the processing drawings for the customer, marking the processing technical requirements. Make sure that the equipment repair can be carried out easily and smoothly after the customer returns.
For these services, the customer is very recognized. When customers ask about the fees for these items, we tell customers that we are “zero feesâ€. Regardless of whether your equipment is purchased from our factory, as long as you believe in us, we are willing to provide free technical guidance and consulting services, which is one of Songzheng Machinery's products...
Currently, the competition in the machinery industry is very intense. Many manufacturers have focused on price wars, and even in order to win the price war without the bottom line of compression production costs. I think that price competition is one of the rules of market competition, but how to provide customers with intimate, meticulous and thoughtful service is a competitive means for both supply and demand. Let customers appreciate the added value beyond more products should be the focus of our company. Only when we stand on the customer's standpoint to do a good job, make a fuss about service projects and service quality, and our company can develop in the long run, and our industry can get a virtuous circle.
Http://news.chinawj.com.cn
Submission:
Water-Based Fire Extinguisher,Pure Plant Fire Extinguisher,Wheeled Fire Extinguisher,Security Fire Extinguisher
Ningxia Wanhui Import & Export CO.,LTD , http://www.whfireextinguisher.com